Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the BalanceBox website (balancebox.uk). By using this site, you agree to these Terms.

1. Who we are

BalanceBox is operated by Leadfix Ltd. We act as an introduction/information service and do not provide regulated debt advice ourselves.

2. Our service

We may connect you with FCA-regulated debt advice or debt-solution providers based on information you submit. Any advice or services are provided by those regulated third parties, not by BalanceBox.

3. No financial advice

Content on this site is for general information only and should not be considered financial or debt-advice. For personalised advice, you must consult a qualified, regulated adviser.

4. Accuracy of information

While we strive to keep information up to date and correct, we cannot guarantee that all content is accurate, complete or current.

5. Third-party links

We may provide links to third-party websites. BalanceBox is not responsible for the content or practices (including privacy or cookies) of those sites.

6. Limitation of liability

To the fullest extent permitted by law, BalanceBox will not be liable for any loss or damage arising from use of the site or from interactions with any third-party provider.

7. Your obligations

You agree that all information you supply is truthful and accurate. Providing false or misleading information may affect any subsequent assessment or services you receive.

8. Changes to Terms

We may update these Terms occasionally. The current version will always be available on this page.

9. Contact us

Email: support@balancebox.uk

Last updated: November 2025